Privacy Policy for Interchanging World
Effective Date: 12/12/2024
Introduction
Welcome to Interchanging World LLC ("IW", "we", "our", or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you access or use our website, platforms, and services. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information to provide better services and improve your experience. The information we collect falls into the following categories:
Information You Provide to Us
IW collects Personal Information directly from you, such as when you contact us, fill out an information request form, submit an admissions application, respond to a job listing, make a purchase, register for an event, or otherwise directly interact with us online or through an app. For example, if you submit an application, we collect the information you provide as part of the online application process. Likewise, we collect the information you provide when you create an account, post text, photographs, images, illustrations, graphics, sounds, video and audio-video clips, and other content you and others post on or through our Services and that does not constitute "Feedback" as defined by our Terms of Use (collectively "User-Generated Content" or "UGC"). This may include collecting the following types of information:
- Personal details (e.g., your name, date of birth, place of birth)
- Contact details (e.g., email, phone number, postal address)
- Demographic details (e.g., age, gender, race, ethnic origin, languages spoken, nationality, military or veteran status)
- Identification numbers (e.g., government-issued ID number)
- Authenticating information (e.g., usernames, passwords, security questions and answers)
- Admissions information (e.g., personal essay, writing sample, transcripts, test scores, letters of recommendation, evaluations, employment history, disciplinary records)
- Financial aid, scholarship, and tuition-related information (e.g., information collected via financial aid or scholarship applications, information about your or your family's financial situation, payment information used for tuition, records of tuition payments or amounts due)
- Academic information (e.g., academic interests, preferences, course selections)
- Health and medical information (e.g., medical history, immunization records, disabilities and related accommodations, allergies, dietary restrictions, health insurance information)
- Insurance information (e.g., information necessary to secure and facilitate the provision of insurance)
- Preferences and recreational affiliations (e.g., communication preferences, extracurricular interests, membership with clubs or affinity groups)
- Family information (e.g., marital status, names of relatives who attended an IW institution or are otherwise affiliated with IW, emergency contacts, next of kin, information relating to spouses, children, and other family members)
- Photographs and videos (e.g., obtained during application or enrollment)
- Social media information (e.g., social media contact information)
- Communications you send us (e.g., emails, form feedback, or other communications you submit)
- Other information you may provide (e.g., how you heard about our Services)
Personal Information We Collect Automatically
When you access IW Services online, we may automatically collect Personal Information about your device or use of the Services over time and across different websites, including the use of “cookies” and similar technologies. Cookies are small text files that are saved onto your device using your web browser and which allow us to recognize your device when you return. We automatically collect the following types of information:
- Technical data collected from your computer or device (e.g., IP address, browser and device type, operating system, geographic location, internet service provider, profile demographics).
- Usage information (e.g., the websites you visit, search terms you enter, date and time of your visit, how often you visit our Services, URLs of sites you access before or after visiting our Services, the content you engage with on our Services, email clicks or other actions taken).
Personal Information We Obtain from Third Parties
We may also obtain additional information about you from third-party sources, including publicly available information (e.g., information from public databases, User-Generated Content (provided by other individuals), social media platforms (e.g., if you choose to automatically populate requested data fields with information you previously provided to a third-party social media platform), academic institutions, and service providers). These types of information may include:
- Personal, contact, or demographic details (as described above).
- Application or admissions-related information (e.g., application information as described above, transcripts, test scores, credential services, recommendations).
- Employment information (e.g., confirmation of prior employment, references).
- Financial information (e.g., financial aid eligibility, scholarship awards).
- Student conduct information (e.g., complaints brought by you, against you, or those to which you may be a witness, related reports, information, or evidence).
- Feedback and other information from third parties (e.g., information from internships, partner institutions, and others).
Sensitive Personal Information We Collect
Some of the types of Personal Information we collect may be considered sensitive in certain jurisdictions. In particular, we may process the following types of sensitive Personal Information:
- Health and medical information
- Information about your racial or ethnic origin
- Criminal history information (where permitted by law)
- Citizenship or immigration status
- Social security number, state ID, passport number, or other government-issued ID
- Account log-in credentials, passwords, security questions and answers
How We Use Personal Information
The categories of information we collect through our Services are listed below. We generally use the information we collect for the following purposes:
- To provide educational services, including through IW's learning platform (as described below).
- To provide the information, products, and services you request.
- To provide you with effective customer service.
- To provide you with a personalized experience when you use our Services.
- To help you connect with other students and participants.
- To contact you with information and notices related to your use of our Services.
- To contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us).
- To invite you to participate in surveys and provide Feedback to us (in accordance with any privacy preferences you have expressed to us).
- To improve the content, functionality, and usability of our Services.
- To better understand your needs and interests.
- To improve our products and Services.
- To improve our marketing and promotional efforts.
- For security, credit, or fraud prevention purposes.
- To identify and authenticate you, such as when you log into an account or access specific Services.
- Exercising or defending our rights or the rights of a third party.
- To detect, prevent, and respond to claims of violations of law or our standards of conduct, policies, or our terms of use.
- Complying with our legal and regulatory obligations.
- Safety and security purposes, including protecting the security of our facilities, websites, information, Services, and other property; protecting the safety of students, faculty, staff, and others when visiting our facilities or using our Services.
- Program planning, development, and administration purposes.
- Keeping our records accurate and up to date.
- Research purposes, including research relating to academic and learning outcomes and preferences.
- Admissions purposes, including evaluating candidates and application materials, and making admissions decisions.
- Academic program purposes, including registration and enrollment in connection with academic programs and program management, planning, development, and administration.
- Financial aid and scholarship purposes, including determining financial aid and scholarship awards, considering financial aid and scholarship application materials, administering financial aid and scholarships.
We may also deidentify Personal Information so that it cannot be used to identify you and is no longer considered Personal Information under applicable laws. We will maintain and use this data only in deidentified form and will not attempt to re-identify the data.
How We Use Sensitive Personal Information
- Health and medical information. To the extent we process health and medical information, we do so to comply with obligations under social protection laws (e.g., to provide disability accommodations) or, where not required by law, to provide medical services under the responsibility of authorized medical professionals or when such processing is necessary to protect the vital interests of you or another person. Where applicable, this information may be processed with your consent.
- Information about sensitive demographics. To the extent we process information revealing racial or ethnic origin, religious or philosophical beliefs, or sexual orientation, such information is voluntarily disclosed during the application process for purposes of statistical reporting related to diversity. Where applicable, this information may be processed with your consent.
- Criminal history information. Where permitted by law, to the extent we process criminal history information, we do so to comply with our legal obligations or, where not required by law, to serve our legitimate interests in ensuring that applicants meet appropriate professional standards or requirements of third-party sites at which students wish to perform fieldwork.
- Citizenship or immigration status, social security number, passport, state ID, or other government-issued ID. To the extent we process such information, we do so in connection with our provision of the Services, for example, to determine eligibility to participate in academic programs or in connection with financial aid applications.
- Account log-in credentials, passwords, security questions and answers. To the extent we process such information, we do so to identify and authenticate individuals accessing the Services.
Legal Basis for Processing Personal Information
- To comply with our contractual obligations to you.
- To comply with legal obligations to which we are subject.
- Where necessary to serve our legitimate interests, including our interests in providing and maintaining the Services; efficient management and administration of our Services and business; protecting the health and safety of our students, alumni, employees, and other third parties; improving our Services, including academic programs, websites, tools, and related content; communicating with you; targeting our marketing and outreach efforts; program planning and development; keeping our facilities, property, and Services safe and secure; supporting the health and wellbeing of our students; keeping our records up to date; customizing your experience with the Services.
- Where applicable under local law, with your consent.
IW Online Courseroom
Content You Submit to the Courseroom
As a student participating in IW's online courses, you are required to generate original content and submit it for evaluation by your instructor through our online courseroom. The assignments you submit may be accessible to your fellow classmates. For instance, some courses may involve interaction through discussion boards, where participation is graded. Please be aware that content posted within the courseroom may be accessible to others and could be shared or reposted on other platforms by your peers.
All content you submit must comply with our Terms of Use and other applicable policies, including the student code of conduct.
IW's Use of Content You Submit
IW uses the content you submit to evaluate your performance in courses and assign grades. Additionally, feedback you provide throughout the course, along with course evaluations, may be utilized to enhance IW’s courses and services. IW may also use the information from the courseroom for academic advising and may contact you with relevant recommendations, such as additional courses that could help improve your performance.
How We Disclose Personal Information
- With Third-Party Service Providers We may share your information with trusted third-party service providers who assist us in delivering our services, improving products, or marketing initiatives. These partners may use your personal data exclusively to carry out specific functions on our behalf and are required to treat your data as confidential.
- Within the IW Network Your information may be shared across various branches of IW, and we may provide options for you to opt in or opt out of these disclosures, depending on applicable legal requirements. All members of IW are committed to handling your data according to this privacy policy.
- With Educational Institutions or Prospective Employers Unless restricted by applicable law, we may disclose information to educational institutions for credit assessment or placement purposes, and to potential employers looking to connect with IW students or alumni. You may have the opportunity to opt out of such disclosures as required by law.
- With Third-Party Social Media Platforms IW may offer features allowing you to share content to third-party platforms such as Facebook or X. If you choose to use these features, the content will be visible to others based on your social media settings. You should be mindful of your privacy when linking your IW profile to third-party platforms.
- With Business Partners We may disclose your information to third-party business partners for marketing purposes, such as contest sponsorships or promotional offers. You may opt in or out of such disclosures where required by law.
- As Part of a Business Transfer In the event of a business transaction such as a merger or acquisition, your personal data may be transferred to the new entity. The successor organization will continue to abide by the privacy preferences you've set with IW.
- To Comply with Legal Obligations We may disclose your personal information to comply with legal obligations, such as government reporting requirements or to protect IW's rights and safety or that of others.
Selling/Sharing of Personal Information
IW uses cookies, tags, and similar technologies for analytics and advertising. Under certain privacy laws, this may be considered "sharing" or a "sale" of personal information. You have the right to opt out of such practices through your privacy settings.
How We Protect Personal Information
IW employs reasonable administrative, physical, and technological measures to safeguard your personal information. However, no system is entirely secure, and we cannot guarantee that your data will be protected from unauthorized access, loss, or misuse.
A Note on Children's Privacy
IW does not knowingly collect personal information from children under the age of 15. If you believe a child has provided such information, please contact us to have it deleted.
Privacy Rights
Where applicable under local law, you may have certain rights with respect to your Personal Information. Certain exceptions may apply, and we reserve the right to limit these rights where permitted under applicable law, including when your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others. To exercise any of the rights below, please contact us via the contact information below. Only you or an individual authorized to act on your behalf (as permitted under state law) may make a verifiable rights request related to your Personal Information. Depending on the jurisdiction in which you live, these may include the following rights:
- Request information about our processing of your Information.
- Request a copy of your Personal Information.
- Rectify, correct, or update the Personal Information we hold about you.
- Request deletion of your Personal Information.
- Opt out of "sales" of Personal Information, "sharing" of Personal Information for cross-context behavioral advertising, and "targeted advertising" (as these terms are defined under applicable law).
- Opt out of certain profiling activities.
- Restrict or limit our use of certain information (including to limit the use of your sensitive Personal Information).
- Object to our use of your Personal Information.
- Ask that we transfer the Personal Information you provided us to another organization, or to you, in certain circumstances (referred to as data portability).
- Where you have provided consent to the processing of certain Personal Information, withdraw your consent to such processing at any time.
- Not to be unlawfully discriminated against for exercising your rights.
- Lodge a complaint with your local data protection authority.
Submitting Requests
You can submit a request via email at contact@interchangingworld.com. Where applicable under local law, you may also contact us via this method to appeal any decision we make relating to your request to exercise your rights.
Verifying Requests
IW provides an online webform to submit requests. As stated in the webform, we must verify that the person requesting information or deletion is the individual about whom the request relates in order to process the request. To verify your identity, we may request up to three pieces of Personal Information about you when you make a request to compare against our records. We may also request that you sign a declaration under the penalty of perjury that you are the individual whose Personal Information is the subject of the request.
Making a verifiable rights request does not require you to create an account with us. We will only use Personal Information provided in your request to verify your identity and will delete any information you provide after processing the request. IW reserves the right to take additional steps as necessary to verify the identity of individuals where we have reason to believe a request is fraudulent.
Authorized Agents
You may choose another person that you authorize to act on your behalf to submit your requests (“Authorized Agent”). If you choose to use an Authorized Agent, IW requires that you provide the Authorized Agent with written permission to allow them to submit your request and, in some cases, may require that you verify your identity directly with us. Failure to do so may result in us denying your request. Authorized Agents submitting requests on behalf of individuals should include a copy of the individual's signed authorization when submitting any request on the individual's behalf.
Your Choices
Depending on the nature of your choices and applicable law, we may provide you with choices about the ways we collect, use, and disclose your information as well as how we communicate with you. We generally ask you to indicate your choices at the time and on the page where you provide your information.
With respect to email preferences, where required under applicable law, we will obtain your consent to send you electronic marketing communications. You may also opt out of such communications by contacting us at the details above or clicking the unsubscribe button in the body of the email and following the instructions provided. However, you cannot opt out of transactional emails related, for example, to your enrollment or tuition. Please note that if you give us permission to disclose your information to our affiliates and later withdraw your permission, you may still receive email from one of our affiliates, if we disclosed your information before you withdrew your permission.
Links to Third Party Sites
Some of our Services may include links to other IW websites and other websites that are owned and operated by unrelated third parties. For example, our Services may link to universities websites where you can apply for financial aid, as well as to third-party social networking sites such as Facebook, X, and YouTube. In addition, our Services contain links to websites operated by third parties who provide services to IW. For example, IW uses a third-party service provider to process credit card transactions. This Privacy Policy applies only to information that we collect through IW-owned Services that display a link to our Privacy Policy. It does not apply to information collected on any IW-owned site that does not display a link to our Privacy Policy, nor does it apply to information collected on the websites of our service providers or other third parties.
When you access a website to which this Privacy Policy does not apply, please take a few minutes to review the terms of use and privacy statement posted on that site.
Retention of Personal Information
IW retains Personal Information as long as we have a relationship with you (including throughout the duration of your studies and in many cases afterwards, as part of the alumni community). Once our relationship with you has come to an end, we will retain your Personal Information for a period of time that enables us to maintain academic records, comply with our legal and regulatory obligations, defend or bring any existing or potential legal claims, or resolve or otherwise address any complaints or queries relating to our Services.
International Transfers of Personal Information
IW is a U.S.-based organization headquartered in the United States. Our Services for entities utilizing this Privacy Policy are currently hosted on servers located in the United States, although we reserve the right to relocate our Services to other servers elsewhere in the world. Your Personal Information may be stored on servers located within the United States or in another country. In addition, we may transfer your Personal Information to our service providers and others located in the United States or another country for the purposes described in this Privacy Policy. Different countries have different privacy laws and requirements, and some provide less legal protection for your Personal Information than others. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to help ensure that your Personal Information is adequately protected.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes through our website or by email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@interchangingworld.com
- Address: 1711 Amazing Way Ste 213 B, Ocoee, FL 34761 - United States.
- Phone: +1 (913) 579-4510
2025 Interchanging World